Privacy Policy

This privacy policy provides information for website users of navigator-coaching.com and verdantedgeconsulting.com, Verdant Edge Limited clients and prospective clients on our practices regarding collection and use of personal information. Coaching and consultancy are professions where trust is of the utmost importance and we take the collection and protection of personal information very seriously.

Types of data we collect

There are two types of information we collect; information that can personally identify you and information that cannot personally identify you.

Information that can personally identify you includes your name, email address, phone number, address, city and country of residence. This information is collected when you complete inquiry forms on the website or contact us directly through email addresses provided on the website. Correspondence records (for example, email logs) are kept for prospective, current and previous clients who contact us via phone or email.

Information that can’t be used to identify you includes your IP address and website cookies. We refer to cookies in other sections of this policy.

Why we collect information

We collect personally identifiable information so that we can get in touch with you regarding our products and services, and to keep you up to date with news and information from Verdant Edge Ltd, including from Navigator Coaching.

If you have provided your contact information through the website, we will request your consent to (a) keep this information and (b) contact you using this information. If you do not provide consent, we will not keep your information or attempt to contact you in any way.

If you have provided information to us over the phone, email or other method (e.g. Teams chat or WhatsApp) as part of your interest using our services, we require this data in order to provide further information as necessary. We retain client information in order to provide coaching and consultancy services. If you choose to withhold or withdraw your information from us, we will not be able to provide you with these services.

 Non-personally identifiable information is collected for the purposes of analysing website usage and for online advertising purposes (see “where we keep this information”, below, for more information).

Where we keep this information

Verdant Edge Limited is both the processor and controller of your data. Provided you have given consent for us to retain your personally identifiable data, we store this information on secure servers external to Verdant Edge Limited on protected Microsoft Cloud based storage (https://www.microsoft.com/en-gb/privacy/privacystatement).  ‘End user’ information is stored securely by Squarespace as our website provider (https://www.squarespace.com/privacy).

Information that does not personally identify you – in this instance, cookies – is shared with and stored by Squarespace and third-party services including Google Analytics. Cookies help analyse how our website is used, and to provide reports on website activity.  This information is stored on located across the USA, Europe and Asia.

How long we keep data for

Personal data will only be held for as long as there is a legitimate justification and data held will be periodically reviewed.  Where there are specific retention periods, for example, in relation to contracts, these will be adhered to.

How to access and control your data

You have the right to:

  • know what personally identifying information is kept about you by Verdant Edge Limited

  • correct any incorrect information

  • change the way in which your data is processed by Verdant Edge Limited

  • update any email or phone contact preferences

  • have your data erased completely from Verdant Edge Limited data processing software

To do any of the above, please contact Verdant Edge either via email at dougw@verdantedgeconsulting.com or in writing at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, UK.

This privacy notice was last updated in November 2025.

 

First of all... what are cookies?

Cookies are small text files that are stored on your computer or mobile device. For this section, we conveniently use "cookies" as an umbrella term for techniques such as cookies, Flash cookies, web beacons and JavaScript. They don’t take much space and they will be removed automatically when expired. Some cookies expire at the end of your internet session, while others will be saved for a limited amount of time.

Secondly… why do we use cookies?

Verdant Edge Limited uses cookies to ensure your visit to our websites is as pleasant as possible. There are different types of cookies with different uses. Some are there just to allow you to browse the website and see certain features. Some give us an idea on your browsing experience, i.e. when you have trouble finding what you are looking for, so we can improve and make your future visit as pleasant as possible.

Next… what are the different cookie types we use?

The most important cookies are the required cookies. They are essential and help you to navigate on the website and to use basic features. We also like to show you relevant offers. To manage this we collect browsing data.

Required Cookies

1. are essential and help you navigate, move around on the website and see certain features.

Functionality Cookies

2. are there so we can give you an even smoother customer experience.

Targeting Cookies

3. will remember your product and buying preferences. We believe advertising is all about relevance. These cookies enable us to share what you like with our advertisers. So if you are browsing on i.e. Google, the advertisement you see can be more relevant to your preferences.

Finally… what if you don’t like cookies?

You can change your browser settings to delete or prevent cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings.